Planning Workplace Investigations: Mastering Workplace Investigations Module 2

Planning Workplace Investigations

Mastering Workplace Investigations Module 2

Start Smart: Plan Investigations That Withstand Scrutiny and Drive Resolution!

The Planning Workplace Investigations course dives deep into the strategic side of investigations — because a solid plan is the foundation of a successful outcome. This comprehensive module equips you with essential tools to scope your investigation, manage legal considerations, and anticipate the interests and reactions of all involved parties. You'll learn how to gather critical background info, preserve evidence, handle conflicts of interest, and build a realistic timeline. Bonus content introduces alternative approaches like listening sessions. Whether you're a seasoned pro or building your skills, this course sets you up to lead investigations with confidence and clarity.

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Course curriculum

1. Important Information to Know Before You Get Started
2. Welcome to Module 2: Planning Workplace Investigations
3. Module 2 Workbook
1. Engagement Letters & Conflict Checks
2. Getting Started
3. Chapter 1 Quiz: Engagement Letters, Conflict Checks, and Getting Started
4. Considerations for Planning
5. Background Information from HR
6. Examples of Information from HR
7. Balancing Speed vs. Accuracy & Thoroughness
8. Chapter 1 Quiz: Considerations for Planning and Balancing Investigation Values
9. Investigator Self-Awareness & Disclosures
10. Ladder of Inference
11. Investigator Self-Awareness & Disclosures Continued
12. Chapter 1 Quiz: Investigator Self-Awareness & Disclosures
13. Anticipating Interests of Parties and Witnesses
14. Chapter 1 Quiz: Anticipating Interests of Parties and Witnesses
1. Why Complex Matters Require Teamwork
2. Building an Investigation Taskforce
3. Chapter 2 Quiz
1. Planning a Safe Investigation Environment
2. The Need for Expertise Regarding Workplace Violence
3. Chapter 3 Quiz
1. Security & Retention: Digital Documents
2. Security & Retention: Hard Documents
3. Security & Retention: Other Tangibles
4. Chapter 4 Quiz
1. Being Prepared for Complications and Competing Rights
2. Being Prepared for Complications and Competing Rights Continued
3. Chapter 5 Quiz
1. Legal Oversight & Advice
2. Attorneys as Workplace Investigators
3. Chapter 6 Quiz
1. Anticipating and Managing the Risk of Retaliation
2. Types of Retaliation
3. Minimizing the Risk of Retaliation
4. Chapter 7 Quiz
1. Using Templates
2. Chapter 8 Quiz: Using Templates
3. The Power of Chronologies
4. How to Build a Chronology
5. Chapter 8 Quiz: Power of Chronologies
1. File Organization
2. Suggested General File Organization
3. Document Files Organization
4. Document Files Organization Continued
5. Using the Witness List for Progress Reports
6. Chapter 9 Quiz
1. Planning the Order of Witness Interviews
2. Planning the Order of Witness Interviews Continued
3. Interview Outlines & Notes
4. Pre-Interview Introductions
5. Chapter 10 Quiz: Witness Interviews
6. Cultural & Diversity Awareness
7. Cultural & Diversity Awareness Continued
8. Avoid Underestimating Witness Interview Time
9. Considering Temporary Protective Measures
10. Chapter 10 Quiz: Other Considerations
1. Listening Sessions Instead of Formal Investigation
2. Chapter 11 Quiz