An Overview of the Values and Mindset Necessary to Plan, Conduct, Report and Manage Workplace Investigations Effectively

Understand the role and value of a professional workplace investigator. Learn about different types of workplace complaints: discrimination, harassment (economic, environmental), retaliation, bullying. Explore the data and metrics behind investigations and why severity levels matter. Special content for public and quasi-public employers Learn what makes an investigation “basic” vs. “complex”—and why it matters.
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Course curriculum

    1. Important Information to Know Before You Get Started

    2. Welcome to Mastering Workplace Investigations!

    3. Welcome to Mastering Workplace Investigations Continued

    4. Before we begin...

    5. Course Completion Certification, HR & CLE Credits Process

    6. HR and CLE Credit Submissions Information Survey

    7. PointerWise University Course Player Overview

    8. Download Library and Course Syllabus

    9. Welcome to Module 1: Introduction to Workplace Investigations

    10. Module 1 Workbook

    1. Value of a Workplace Investigator

    2. Chapter 1 Quiz

    1. Basic Types of Workplace Complaints

    2. Harassment and Discrimination

    3. Harassment and Discrimination Continued

    4. Economic Harassment

    5. Environmental Harassment

    6. Harassment Prevention Strategies to be Investigated

    7. Retaliation

    8. Workplace Bullying

    9. Chapter 2 Quiz: Basic Types of Workplace Complaints

    10. Investigation Data & Why It Matters

    11. Types of Data to Collect

    12. Metrics for Investigatory Function

    13. Assigning ”Severity” Levels to Complaints

    14. Challenges and Risks with Severity Level Assignments

    15. Software Solutions for Larger Organizations

    16. Software Solution Examples

    17. Chapter 2 Quiz: Investigation Data & Metrics

    1. Basic vs. Complex Workplace Investigations

    2. Basic vs. Complex Workplace Investigations Continued

    3. Chapter 3 Quiz

    1. Special Risk Considerations for Public Employers

    2. Chapter 4 Quiz

    1. Why "Basic" vs. "Complex" Matters

    2. Chapter 5 Quiz

About this course

  • Free
  • 38 lessons
  • 2 hours of video content

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